TenPoint faces major recall

Mogadore (Akron)-based TenPoint Crossbows is facing a major recall impacting a number of its most popular models along with the firm’s economy, price-point line, Wicked Ridge.

At the heart of the problem is the safety catch. Affected crossbows – up to 127,000 units – are potentially at risk.

Further in this blog is TenPoint’s official Product Safety Notice as well as the company’s press release on the subject.

A company spokesman said that the present turn-around time is about three days. That will lengthen considerably later in the summer and into the fall once archery deer-hunting season approaches, the spokesman said.

Here is the official federal government’s Consumer Protection Safety Commission’s release on TenPoint’s rather significant manufacturing FUBAR.

WASHINGTON, May 18, 2015 /PRNewswire-USNewswire/ — www.cpsc.gov/en/Recalls/2015/TenPoint-Crossbow-Technologies-Recalls-Crossbows

Recall Summary

Name of Product: TenPoint and Wicked Ridge crossbows

Hazard: After the safety has been re-engaged, the crossbows can fire under certain circumstances if a consumer pulls the trigger, posing an injury hazard.

Remedy: Repair

Consumers should immediately stop using the recalled crossbows. Contact TenPoint for detailed instructions on how to inspect any TenPoint or Wicked Ridge crossbow and instructions on how to receive a free repair, if the crossbow poses an unexpected firing hazard.

Consumer Contact: TenPoint Crossbow Technologies at (800) 548-6837 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at safetyrecall@tenpointcrossbows.com, or online at www.tenpointcrossbows.com/ and www.wickedridgecrossbows.com/ and click on "Recall to Repair – Self Test" for more information.

Recall Details

Units: About 127,000

Description: This recall involves nine models of two brands of crossbows that can be identified by their serial numbers, which are located on the left side of the barrel of the crossbow below the trigger box. The TenPoint or Wicked Ridge brand name is printed on both sides of the crossbow barrel on all models except the GT Flex. The model name appears on both sides of the stock on all models. The GT Flex crossbows are black. The other affected models are camouflage patterns. One TenPoint Titan Extreme model crossbow and one Wicked Ridge Warrior HL model crossbow were specially produced in black, rather than the camouflage pattern that is standard for those models.  The crossbows were manufactured from 2011 to 2014.

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